Laatste update op 17 Augustus 2024

Privacy Policy

Heb je een vraag met betrekking tot onze privacy policy of wil je meer uitleg (mogelijk omdat onze privacy policy alleen in het engels beschikbaar is)?

Email onze Data Protection Officer

Data Controller

The data controller responsible for your personal data is:

Overflow Agency
Oude Delft 47, Delft, Netherlands
Data Protection Officer (DPO): Jort Steinebach
Email: jort@overflow.nl

Personal Data We Collect

We collect the following personal data through our contact form on the contact page of our website:

  • Name
  • Phone number
  • Email address
  • Business name
  • Business website
  • Budget preferences

Purpose of Data Collection

We collect this personal data to reach out to potential clients who have expressed interest in our services by filling out our contact form. The lawful basis for processing this data is our legitimate interest in responding to inquiries and offering our services.

Data Sharing and Third Parties

We may share your personal data with third-party service providers to facilitate the management and organization of our data. Specifically, we use:

  • Zapier or Make.com: These services help us automate the process of recording your information in our Notion dashboard.
  • If you submit a form, data is also stored in Webflow, the platform our website is built on.
  • We only use cookies after getting your consent. If you consent, your data will be anonymously used for Google Analytics, Microsoft Clarity and LeadInfo

These third parties are committed to protecting your data in compliance with GDPR.

Data Retention

We retain your personal data for an undefined period of time. This is necessary to maintain a record of our interactions for potential future communication. We periodically review the data we hold and will delete any information that is no longer necessary for our purposes.

Data Security

We implement robust security measures to protect your personal data, including:

  • Secure connections (SSL/TLS)
  • Access control measures to ensure that only authorized personnel can access your data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website for the following purposes:

  • Google Analytics: To analyze website traffic and user behavior.
  • Microsoft Clarity: To understand user interactions with our site.
  • LeadInfo: To track business leads.

These cookies are only activated after you have given your explicit consent. You can manage your cookie preferences through your browser settings.

User Rights

As a user, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data.
  • Right to Restrict Processing: You can request the restriction of processing under certain conditions.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at jort@overflow.nl.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. If the changes are significant, we may notify you via email or by placing a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

Jort Steinebach
Email: jort@overflow.nl